62% of service calls go unanswered after hours

Your crew works.
Trovio runs the office.

The AI operations manager that answers every call, books every job, dispatches your crew, and sends every invoice. While you're under a sink or on a roof, Trovio keeps the business moving.

See Trovio in action → Book a service call

Hear It Live

This is what your phone
sounds like with Trovio

Real conversations. Trovio answers, qualifies, books, and logs — all in one call.

🔧

After-Hours Emergency

Burst pipe · 10:47 PM

0:00 / 0:00
Customer Hello? Oh thank god someone answered. My pipe burst in the basement, there's water everywhere, I don't know what to do—
Trovio You've reached Apex Plumbing, I'm Trovio your AI dispatcher. I can hear this is urgent. I'm here and I'll get you help right now. Can you tell me your address so we can dispatch someone immediately?
Customer It's 2847 Maple Drive, the water is gushing from under the utility sink, I already shut off the main but my basement is flooding—
Trovio 2847 Maple Drive, got it. You did the right thing shutting the main. Is anyone in immediate danger — anyone in the basement right now?
Customer No, no, just me and I'm upstairs. But my hot water heater is down there and all my storage—
Trovio Good. You're safe, that's what matters. I'm logging this as a Priority One emergency. Can I get your name and best callback number so the tech can reach you on the way?
Customer Sandra Weiss. 503-441-7820. How fast can someone get there?
Trovio Sandra, I have Marcus available — he's 12 minutes from you. I'm dispatching him now and sending you a text confirmation with his name, photo, and ETA. He'll call you when he's 5 minutes out. Is there anything else I should tell him before he arrives?
Customer Tell him the basement door is around back, the gate's unlocked. Oh my god, thank you so much.
Trovio Already noted. Basement entry around back, gate unlocked. Text is on its way to you now. Marcus is on his way Sandra. You're in good hands.

Trovio Captured

Customer Sandra Weiss
Phone 503-441-7820
Address 2847 Maple Drive
Job Type Emergency — Burst Pipe
Priority Priority 1
Dispatched Slot Immediate — Marcus T.
ETA 12 minutes
Site Notes Basement entry around back, gate unlocked. Main already shut off.
Follow-up Actions
SMS confirmation sent to customer
Tech to call 5 min before arrival
❄️

HVAC Quote Request

AC replacement · 2:14 PM

0:00 / 0:00
Customer Hi, I wanted to get a quote on replacing my AC unit. It's been acting up all summer.
Trovio Absolutely, I'd love to get you set up with an estimate. I'm Trovio with Arctic Air HVAC. To make sure we send the right tech with the right equipment, can I ask a few quick questions?
Customer Sure, go ahead.
Trovio How old is your current system — do you have a rough idea?
Customer It's a 2011 Carrier, so about 14 years old. It still runs but it's struggling on the really hot days and my electric bill has been crazy.
Trovio That tracks — systems over 12 years are usually at the efficiency tipping point. What's the approximate square footage of your home?
Customer Around 1,800 square feet, single story.
Trovio Perfect, 1,800 single story. And is this urgent for you, or are you planning ahead for next season?
Customer I'd say medium urgency — I'd love to get it done before next summer, but it's not a crisis today.
Trovio Got it. One more — have you looked into financing at all, or are you planning to pay outright?
Customer I'd actually be interested in financing options if they're available.
Trovio We do offer 0% financing through 18 months, so our tech can walk you through that during the estimate. I have a slot Thursday at 2pm or Friday morning at 9. What works for you?
Customer Thursday at 2 works great.
Trovio Perfect. Thursday 2pm it is. I'll send you a confirmation with your tech's name and what to expect. What's your name and the address?
Customer Derek Hoffman, 614 Sunridge Court.
Trovio Derek, you're confirmed for Thursday at 2pm. Expect a text shortly. Our tech will have financing info ready for you. See you then.

Trovio Captured

Customer Derek Hoffman
Address 614 Sunridge Court
Job Type AC Replacement — In-Home Estimate
System Age 14 years (2011 Carrier)
Home Size 1,800 sq ft, single story
Urgency Medium — before next summer
Financing Interest Yes — flag for tech
Scheduled Slot Thursday 2:00 PM
Follow-up Actions
SMS confirmation sent
Bring 0% / 18-month financing materials
🧹

Recurring Client Reschedule

Route update · 9:22 AM

0:00 / 0:00
Customer Hi, this is Maria calling. I'm a regular client, I need to move my Tuesday cleaning.
Trovio Hi Maria, I've got your account pulled up. I see you're scheduled for this Tuesday the 13th at 10am with your usual team. What day were you hoping to switch to?
Customer Can we do Thursday instead? Any time in the morning would work.
Trovio Let me check Thursday's availability for your team. I have Thursday the 15th at 9am open — same crew, same duration. Does that work?
Customer 9am Thursday is perfect.
Trovio Done. I've moved your booking to Thursday the 15th at 9am. Your usual team is confirmed. I'm also sending a quick note to your lead cleaner Priya letting her know about the change.
Customer Oh perfect, thank you. Will I get a confirmation?
Trovio Already sent — check your texts in the next minute. And your Tuesday slot has been opened back up for other bookings. Is there anything else you need?
Customer No, that's everything. Thanks so much.
Trovio Of course Maria. See you Thursday.

Trovio Captured

Customer Maria (existing client)
Job Type Recurring Clean — Reschedule
Original Slot Tuesday, May 13 — 10:00 AM
New Slot Thursday, May 15 — 9:00 AM
Crew Priya + team (unchanged)
Route Updated Yes — Tuesday slot reopened
Notifications Sent
Customer SMS confirmation
Crew lead (Priya) notified of change
Tuesday slot released for rebooking

This is what your phone could sound like tomorrow.

Trovio handles every call while you focus on the work that matters.

What Trovio Does

A full-time office manager
for $199/month

📞

Answers Every Call

24/7 AI receptionist that picks up on the first ring. Qualifies the lead, captures job details, and confirms the booking. No more voicemail, no more lost jobs.

📋

Books & Dispatches

Automatically schedules jobs based on crew availability, location, and skill. Sends confirmation to the customer and route details to your team.

💰

Invoices & Collects

Generates and sends invoices the moment a job is complete. Follows up on unpaid bills automatically. You get paid faster without chasing anyone.

⭐

Reviews & Reputation

Sends review requests to happy customers at the perfect time. Monitors your online reputation. More 5-star reviews mean more inbound jobs.

The Difference

Software you operate vs.
an employee that operates for you

Traditional Software

  • You log in and update the schedule
  • You answer the phone between jobs
  • You send invoices when you get home
  • You remember to ask for reviews
  • $150-500/month and your time

Trovio

  • Schedule updates itself as calls come in
  • Every call answered on the first ring, 24/7
  • Invoice sent automatically at job completion
  • Review requests sent at the optimal moment
  • $199/month and zero of your time

Built for the people
who build everything else

Plumbers, electricians, HVAC techs, landscapers, cleaners. You keep the world running. Trovio keeps your business running while you do it.